Returns & Exchanges
We want you and your dog to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all ToeGrips products. If the fit isn't perfect or you aren't seeing the results you expected, our team is here to help you find the right solution.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to begin the process for a return or size exchange.
Prepare the Package
Place the items in their original packaging, ensuring all components are included, and securely seal the parcel for transit.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Receive Your Refund
Once our warehouse receives and inspects your items, we will process your refund or ship your new size within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing